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Pricing

Per-store plans.

Shoppers find real SKUs via category and attributes — from live catalog sync, not a page crawl. We install with you, typically 1–2 weeks after access. Monthly tiers in EUR, always shown net. Magento catalog, Hyvä widget, and isolation detail lives on the AI chatbot page.

How we start

We map attributes and install the Magento module with you. You pay the monthly plan after we confirm fit — bank invoice, no self-serve checkout.

  • Manual install
  • Attribute mapping
  • Initial data sync

Typical path: request → discovery call → go live in 1–2 weeks after access.

Founding customer · 3 places

The first three stores get Growth capabilities at the Essential price, locked for 12 months, in exchange for a named case study and permission to use your logo.

Billing period
  • Essential

    Single store, early catalog chat

    €99/mo

    net

    • 750 conversations / mo · €0.10 each overage
    • Stores: 1 · Email
    • Category-first product discovery
    • Three-tier AI routing
    • Hyvä / Alpine storefront widget
  • Recommended

    Growth

    Most Magento / Hyvä merchants

    €249/mo

    net

    • 3,000 conversations / mo · €0.06 each overage
    • Stores: 1 · Priority email
    • Everything in Essential
    • Hourly catalog sync
    • Capped frontier-model escalation
  • Scale

    Higher volume or up to 3 stores

    €499/mo

    net

    • 10,000 conversations / mo · €0.05 each overage
    • Stores: 3 · Priority + onboarding call
    • Everything in Growth
    • Up to 3 store tenants
    • 15-min catalog sync
  • Agency

    Agencies & multi-store estates

    from €990/mo

    net

    • 25,000+ conversations / mo · By contract overage
    • Stores: Multi-store · Dedicated
    • Quoted multi-store program
    • Dedicated support channel
    • Custom allowance & SLA

Prices are net. VAT is added on the invoice where it applies.

Included conversations are per store, per month, and only sessions that reach the AI are counted. Extra conversations are billed at your tier rate; at 200% of the allowance the AI path is throttled and the assistant falls back to deterministic catalog and knowledge answers until you upgrade.

Plan comparison

Capacity and support differ by tier. Core Magento / Hyvä capabilities ship on every plan.

Swipe horizontally to compare every plan detail.

PlanPrice, netIncluded conversations / moExtra conversationsStoresSupport
Essential€99750€0.10 each1Email
GrowthRecommended€2493,000€0.06 each1Priority email
Scale€49910,000€0.05 each3Priority + onboarding call
Agencyfrom €99025,000+By contractMulti-storeDedicated

What is included

Honest v1 scope — no omnichannel WhatsApp claims, no SOC 2 badge, no invented customer logos.

Swipe horizontally to see every feature.

CapabilityEssentialGrowthScaleAgency
Magento 2 / Hyvä storefront widget
Category-first catalog discovery
Three-tier cost-efficient AI routing
Hard store_id tenant isolation
Guided Magento install included
Answer analytics / unknown questions
Capped frontier-model escalation
Multi-store tenants on one contract
Dedicated support channel

Multi-store merchants: each store is a separate tenant and usually a separate subscription. Agency covers multi-store programs with dedicated support and a negotiated allowance. Billing is arranged after integration — there is no online checkout in v1. Magento AI chatbot — catalog sync, Hyvä, and what each plan actually covers.

FAQ

Pricing questions

Net prices, per-store rules, overage, and what happens after you request integration.

Need process detail — meetings, timeline, cancellations? Full FAQ

No. v1 is high-touch: request integration, we review Magento fit, then install the module with you. There is no online payment. First month is the subscription — there is no separate setup invoice.

Next step

Pick a plan after we see your store

Request integration and we will review your Magento / Hyvä store. We invoice after fit — no payment on the form.

Request integration
Pricing · Claspwell